Privacy Policy
Last Updated:
This privacy policy is GDPR-compliant and follows the General Data Protection Regulation (EU) 2016/679.
1. Introduction
Welcome to iMedic. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website.
Data Controller: iMedic
Contact: [email protected]
2. What Information Do We Collect?
2.1 Information You Provide to Us
We may collect the following types of personal data when you interact with our website:
- Contact Information: Name, email address (if you contact us)
- Feedback: Comments, questions, or suggestions you send to us
- Subscriptions: Email address if you subscribe to our newsletter (if available)
2.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
- Technical Data: IP address, browser type, operating system
- Usage Data: Page views, click data, time on page
- Cookies: See our cookie policy below
Important: We NEVER collect health data or medical information about you. iMedic is an information resource and does not offer medical diagnosis or treatment online.
3. How Do We Use Your Information?
We use collected information for the following purposes:
- Provide Services: Display medical content and respond to your inquiries
- Improve the Website: Analyze how users navigate to improve user experience
- Communication: Respond to requests and send newsletters (only with your consent)
- Security: Detect and prevent fraud, abuse, or security threats
- Compliance: Fulfill legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: You have given us clear consent (e.g., for newsletters)
- Legitimate Interest: To improve our website and provide medical content
- Legal Obligation: To comply with applicable laws and regulations
5. Cookies and Tracking Technologies
5.1 What are Cookies?
Cookies are small text files stored on your device when you visit our website.
5.2 Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Necessary Cookies | Ensures basic functionality (e.g., language settings) | Session / 1 year |
| Analytical Cookies | Helps us understand how visitors use the website | 2 years |
| Functional Cookies | Remember your preferences (e.g., text size) | 1 year |
5.3 Managing Cookies
You can control and/or delete cookies through your browser settings. Please note that some features may not work properly if you disable cookies.
6. Information Sharing
We do NOT share your personal data with third parties for marketing purposes. We may share information with:
- Service Providers: For web hosting, analytics, and email services (only those who need access)
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In the event of a merger, sale, or transfer of assets
No Third-Party Trackers: We do not use tracking tools from social media or advertising platforms.
7. Data Retention and Security
7.1 How Long Do We Retain Data?
- Contact Requests: 3 years after last interaction
- Newsletter: Until you unsubscribe
- Analytical Data: Anonymized data stored for 26 months
- Cookies: According to duration in the table above
7.2 Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption for all data transmission
- Secure servers with firewalls
- Limited access to personal data (authorized personnel only)
- Regular security audits
- Incident response plan for data breaches
8. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Request that we restrict processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain data processing
- Right to Withdraw Consent: At any time, without affecting prior processing
Exercising Your Rights:
Contact us at [email protected] to exercise any of these rights. We respond within 30 days.
9. International Data Transfers
Your personal data may be transferred to and stored in countries outside the EU/EEA. In such cases, we ensure that:
- The recipient is covered by an EU adequacy decision, OR
- Appropriate safeguards are in place (e.g., standard contractual clauses)
10. Children and Minors
iMedic is not specifically directed at children under 16 years of age. We do not knowingly collect personal data from children without parental consent. If you are a parent and believe your child has provided personal data to us, please contact us.
11. Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated through:
- Updated "Last Updated" date at the top of the page
- Prominent notice on the website (for significant changes)
- Email to subscribers (if applicable)
12. Contact Us
If you have questions about this privacy policy or how we handle your personal data:
Email: [email protected]
Response Time: Within 48 hours on business days
13. Supervisory Authority
If you are dissatisfied with how we handle your personal data, you have the right to file a complaint with a data protection authority:
- Sweden: Swedish Authority for Privacy Protection (IMY) - www.imy.se
- EU: Your local data protection authority
14. Third-Party Services
We may use the following third-party services that have their own privacy policies:
- Web Hosting: [Host Name] (if applicable)
- Analytics: Google Analytics (anonymized data)
- Email Service: [Service Provider] (if newsletter is used)
Version: 2.0
Last Reviewed: